Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, an IHG Hotel

When we arrived the front desk was staff was super friendly and the check in process was so easy. The hotel itself looked clean and nice. When we got to our room was pleasantly surprised how clean and well lit the room was. Beds and pillows were comfortable. My 2 kids really enjoyed the pool. My kids are average swimmers and at the deepest point it was only 5ft in the middle 3ft on both ends so shallow enough they could play without huge concern. The location was fantastic most everything we wanted was within 5 minutes of the hotel which was super convenient. Parking was easy and was able to see my car from our window which made me feel better. I did not include breakfast when booking the room as my family and I aren't huge breakfast people. I should have known of all times they would want it would be then. Our first morning there we went to the gift shop to see if there was something they would want and they just had average options so I spoke with the front desk lady about the buffet and she was so helpful. Breakfast consisted of eggs, bacon, sausage, potatoes and French toast. As well as cereals muffins and yogurt. We were pleasantly surprised by the options. Overall it was a fantastic stay and we would recommend anyone visiting with or without children to stay here.

Well maintained, clean, well lit, modern. Good breakfast buffet options…though breakfast was not included in the room price (you had to pay extra for it) it was convenient and fairly good value for the price.

Really impressed with the number of outlets for charging 'thing's AND the really nice luggage 'rack' with the convenient shelf above. VERY NICE addition to the room. ALSO loved that the individual little bars of soap were eliminated with the attached soap dispensers on the wall. NO MESS as the sink.

We LOVED the location, and the hot tub was very nice, as well as the indoor pool area. Very large pool and spacious hot tub. They also had a very good selection of breakfast food. We got a king suite and it was perfect ! The living room was very spacious as well as the bathroom and bedroom. I liked how the bedroom closed off from the rest of the suite. They also had a bar in the room and a pull out table and chairs. 10/10 for the room itself !

The kindest front desk people ever. Both checking in and again when checking out, the people were kind, helpful and really made me feel like the personally cared about my experience there.